| Media item | |
| | In line for top award | | Midland Express,
Kyneton
| 04 Jun 2024 | | General News - Page 17 - 289 words - ID 2077898299 - Photo: Yes - Type: News Item - Size: 227.00cm2 | |
PJ's Tyres in Castlemaine has been named a finalist in the Victorian Automobile Chamber of Commerce 2024 awards for Best Small Automotive Business Regional Victoria.
Co-owner of PJs, Phillipa Gray-Finning, said they were proud to be able to submit the business's successes to the VACC for award consideration.
"The award is being judged on four categories," Phillipa said.
These are: 1. Improvements to business 2. Skill development 3. Reduce environmental impact 4. Deliver excellent customer service Improvements to business at PJs include implementing systems to interact with customers more easily such as keeping in touch about the progress of their vehicles undergoing works so the owners can make their own decisions.
As for skills development, Phillipa said staff regularly attended sessions to update or introduce skills whether it be in or out of house.
The third category is also well taken care of at PJs.
"We engage in a lot relating to reducing environmental impact," Phillipa said.
For example, discarded tyres go to a resident constructing an 'earth ship' and someone collects all the paper for recycling.
As for customer service, business improvements answer that one a lot but there are the other improvements too, such as a more comfortable waiting room for clients to wait in while their vehicle is being taken care.
Another plus for PJ's is that they have a new fully qualified mechanic on staff.
He can carry out all repairs and log book services. If you would like you vehicle serviced, get in touch to discuss the options.
The winners of the VACC awards will be announced at a dinner in Melbourne on June 29.
Caption Text:
Sean Finning and Phillipa Gray-Finning owners of PJ's Tyres, which is a finalist in a major VACC award.
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